Though I often teach strategies that individual lawyers can take to manage stress, I always balance this with the reminder that law firms have a big impact on attorney well-being. When I joined my law firm, Bricker Graydon, a few years ago I saw this first hand. While I had generally positive experiences at prior firms, the firm’s commitment to well-being was deeper and more explicit.
Many staff members at the firm help make this happen, but one I want to mention today is Mina Jones Jefferson. She’s the Chief Culture and Engagement Officer at my firm. I’ve worked and presented with Mina on topics relating to stress management and attorney well-being. She’s so knowledgeable on these subjects that I asked her to join me on the FDCC FedSpeaks podcast to discuss steps law firms can take to support attorney well-being.
Keep reading to learn more about the insights from the interview, where to listen, and how to learn more about this subject.
Attorney Well-Being Should Be a Law Firm Priority
One of the things that Mina shared first in the interview is why law firms should make the well-being of lawyers and all staff a priority. In the interview, Mina explained that supporting attorney and staff well-being was not just the right or feel-good thing to do.
Instead, she explained how mental health directly contributes to law firm business goals. Mina shared studies showing that how employees feel about their work contribute to the quality of their work. It can also correlate to absenteeism, which translates to lost work time and billable hours. Or, in the alternative, presenteeism where employees don’t miss work but their performance suffers.
In general, Mina explained, happy lawyers and staff members are more productive and do better work for clients.
How Law Firms Can Monitor Attorney Well-Being
The idea of mental health can sometimes seem hard to define, but Mina didn’t skip a beat when I asked her about this. First, Mina explained that there are many signs that firms can monitor to gauge the well-being of their employees. As noted above, these include sick days uses, absences, and productive work hours.
To get more information, though, Mina suggested that firms should consider asking their employees regularly how they feel about work. She shared about the value of employee engagement surveys to gather information from attorneys and staff members directly. This can help law firms identify practical steps that may need to be taken to make the work life of their employees better or more satisfying.
Simple Steps Law Firms Can Take
Armed with this qualify information, Mina explained that law firms can make good decisions to support employees better. This can include reviewing internal policies, benefits plans, wellness offerings, and employee assistance programs.
It can also include leadership strategies that keep mental health a top priority in the law firm’s culture. These can include things like “leaving out loud”, where firm leaders don’t hide the fact that they prioritize things outside of work. It can also include simple strategies, such as honoring business hours for email and text communications.
As Mina also shared, however, it should also include a review of broader firms policies and procedures and leadership. In some ways, Mina explained that attorney and staff well-being is a function of a well-run organization.
Where and How to Learn More
This blog post was just a summary of the insights that Mina offered in the interview, but I strongly encourage you to listen to the full episode to hear it straight from her. If you want to listen to the full interview, you can find it on Apple Podcasts here. You can learn more about Mina Jones Jefferson and her work at Bricker Graydon on LinkedIn.
For more great interviews relating to lawyer well-being, check out the following episodes of FDCC Speaks:
- Balancing Law Practice with Extra Projects
- Why Lawyers Need Enlightened Self-Interest
- Understanding Dry January: A Lawyer’s Journey to Sobriety
Want to learn more about mindfulness and compassion? Check out my new book, How to Be a Badass Lawyer, for a simple guide to creating a meditation practice of your own in 30 days. And to share mindfulness with your little one, check out my new children’s book, Mommy Needs a Minute.
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