PSA: 988 Suicide and Crisis Lifeline Is Now Available

Today is an important day in the United States, we now have a national, dedicated hotline for individuals to call for mental health emergencies. In the case of fire, severe physical injury, or crime, most of us wouldn’t hesitate to say “call 911.” Mental health situations may be different, however, and may require a response from trained professionals other than traditional first responders. Starting today, we can now call 988 for such situations.

What happens when you call 988? The program connects you immediately with a trained mental health professional. This is significant because anyone who has experienced any kind of mental health situation knows that there is almost always a waiting period to begin care. Moreover, like any other professional, counselors, therapists, and other mental health providers usually work during normal business hours. Though we have existing emergency services, like fire, EMTs, and police, those officials are not always trained to provide care for mental health needs.

With the new 988 lifeline, anyone who is experiencing a mental health emergency can now receive immediate help. There is also a chat function available at 988lifeline.org that will allow individuals another means of connecting to help. In addition, the website offers resources to help those of us who may be supporting a loved one experiencing a mental health emergency. It even offers a resource for helping someone you may know less well from social media.

In addition to providing a support for people in need during a mental health emergency, another aspect of the lifeline is normalizing seeking help. The 988 lifeline has media kits and logos for public use and a hashtag #Bethe1To to spread the word about suicide prevention. It also has a collection of stories of hope and recovery from those who have experienced suicidal thoughts or mental health challenges in the past and tools to help those who wish to share their own story. As someone who has written about my own mental health challenges, these are powerful tools for individual healing, building community, reducing shame and stigma, and spreading awareness.

Having experienced mental health challenges myself, I have experienced how hard it can be to recognize symptoms in yourself and to seek out help. For this reason, it is essential to have a lifeline, supports, and education available to empower communities to promote and protect mental health. I am glad that this new tool exists to support lawyers, professionals, and the entire community in the United States with mental health emergencies. Please help spread the word about it.

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